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Terms and Conditions

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.


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Return and Refund Policy

 

Terms & Conditions

Last Updated: December 10, 2025

Welcome to Delight Catering & Meal Prep. By using our services, placing an order, or visiting our website, you agree to the following Terms & Conditions. Please read them carefully.

1. Services Provided

Delight Catering & Meal Prep offers:

  • Custom meal prep services
     
  • Catering for private events, parties, and banquets
     
  • Private chef services depending on availability
     

All services are subject to availability and confirmation.

2. Orders & Payments

  • All catering and meal prep orders require either full payment upfront or a 50% non-refundable down payment at the time of booking.
     
  • The remaining 50% balance is due upon completion of the service, or at delivery/pickup, depending on the order type.
     
  • Payments are processed securely through trusted third-party providers.
     
  • Prices may change at any time, but confirmed orders will not be affected.
     

3. Cancellations & Refunds

Meal Prep

  •  Cancellations must be made  for standard pickup or delivery orders 72 hours in advance.   These orders include but not exclusive to meal prep, single tray items, etc.
  • Cancellation of  Catering events must be cancelled 1 week in advance.
  • Late cancellations may not be eligible for a refund due to ingredients already purchased and preparation already underway.
     

Catering & Events

  • All deposits (including the 50% down payment) are non-refundable.
  • Remaining balances must be paid by the due date or upon completion of service.
  • Cancellations made within 7 days of an event may be subject to full charges based on work already completed and ingredients purchased.
     

4. Allergies & Dietary Restrictions

We can accommodate many dietary preferences, but:

  • Customers are responsible for informing us of any allergies.
  • While precautions are taken, we cannot guarantee an allergen-free environment.
  • Delight is not liable for reactions caused by undisclosed allergies or cross-contact.
     

5. Delivery & Pickup

  • Delivery times are estimates and cannot be guaranteed due to weather, traffic, or unexpected delays.
  • Customers must provide accurate delivery information.
  • Failed deliveries due to incorrect information may result in additional fees.
     

6. Use of Our Website

You agree not to:

  • Copy or misuse our content without written permission
  • Interfere with or disrupt our website
  • Use our site for fraudulent or unlawful purposes
     

7. Event Responsibilities

For catered events:

  • Client must provide accurate guest counts and event details.
  • Changes to headcount must be submitted before the deadline given by Delight.
  • Client is responsible for ensuring the venue has appropriate space, access, and conditions for food service and setup.
     

8. Photography & Marketing

Delight may take photos of catered events or prepared foods for marketing purposes unless you submit a request in writing asking us not to.


9. Limitation of Liability

Delight Catering & Meal Prep is not responsible for:

  • Delays caused by weather, traffic, emergencies, or uncontrollable factors
     
  • Issues resulting from incorrect information provided by the customer
     
  • Personal injury, allergic reactions, or property damage unrelated to our services or caused by undisclosed allergies
     

10. Changes to These Terms

We may update these Terms & Conditions at any time. Any updates will be posted with a revised “Last Updated” date.

11. Contact Information

For questions regarding these Terms & Conditions, please contact:
Delight Catering & Meal Prep
Email: delightacateringcompany@gmail.com

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Delight Catering Company LLC

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