Terms & Conditions
Last Updated: December 10, 2025
Welcome to Delight Catering & Meal Prep. By using our services, placing an order, or visiting our website, you agree to the following Terms & Conditions. Please read them carefully.
1. Services Provided
Delight Catering & Meal Prep offers:
- Custom meal prep services
- Catering for private events, parties, and banquets
- Private chef services depending on availability
All services are subject to availability and confirmation.
2. Orders & Payments
- All catering and meal prep orders require either full payment upfront or a 50% non-refundable down payment at the time of booking.
- The remaining 50% balance is due upon completion of the service, or at delivery/pickup, depending on the order type.
- Payments are processed securely through trusted third-party providers.
- Prices may change at any time, but confirmed orders will not be affected.
3. Cancellations & Refunds
Meal Prep
- Cancellations must be made for standard pickup or delivery orders 72 hours in advance. These orders include but not exclusive to meal prep, single tray items, etc.
- Cancellation of Catering events must be cancelled 1 week in advance.
- Late cancellations may not be eligible for a refund due to ingredients already purchased and preparation already underway.
Catering & Events
- All deposits (including the 50% down payment) are non-refundable.
- Remaining balances must be paid by the due date or upon completion of service.
- Cancellations made within 7 days of an event may be subject to full charges based on work already completed and ingredients purchased.
4. Allergies & Dietary Restrictions
We can accommodate many dietary preferences, but:
- Customers are responsible for informing us of any allergies.
- While precautions are taken, we cannot guarantee an allergen-free environment.
- Delight is not liable for reactions caused by undisclosed allergies or cross-contact.
5. Delivery & Pickup
- Delivery times are estimates and cannot be guaranteed due to weather, traffic, or unexpected delays.
- Customers must provide accurate delivery information.
- Failed deliveries due to incorrect information may result in additional fees.
6. Use of Our Website
You agree not to:
- Copy or misuse our content without written permission
- Interfere with or disrupt our website
- Use our site for fraudulent or unlawful purposes
7. Event Responsibilities
For catered events:
- Client must provide accurate guest counts and event details.
- Changes to headcount must be submitted before the deadline given by Delight.
- Client is responsible for ensuring the venue has appropriate space, access, and conditions for food service and setup.
8. Photography & Marketing
Delight may take photos of catered events or prepared foods for marketing purposes unless you submit a request in writing asking us not to.
9. Limitation of Liability
Delight Catering & Meal Prep is not responsible for:
- Delays caused by weather, traffic, emergencies, or uncontrollable factors
- Issues resulting from incorrect information provided by the customer
- Personal injury, allergic reactions, or property damage unrelated to our services or caused by undisclosed allergies
10. Changes to These Terms
We may update these Terms & Conditions at any time. Any updates will be posted with a revised “Last Updated” date.
11. Contact Information
For questions regarding these Terms & Conditions, please contact:
Delight Catering & Meal Prep
Email: delightacateringcompany@gmail.com